What can I say, from my first interaction to my final transaction, I was provided with great customer service!
My search began on Saturday, 8/4 and within minutes, I came across the 2016 Nissan Rogue. I inquired and Walter Gonzalez, quickly responded and provided me with additional details about the vehicle. We scheduled a visit the next day for me to see, test drive and as luck would have it, drive off with it!
I arrive on Sunday and am greeted promptly. I ask for the salesman, Rick, that Walter arranged for me. Rick was currently out fueling up a car, but Ali, Sales Manager knew of me and asked another salesman to show me to the vehicle until Rick arrived. Once Rick arrived, we discussed the car, went on a test drive and talked numbers. Rick was great! Patient and not PUSHY at all! After talking numbers, I was quickly introduced to Ali, Sales Manager.
Ali, was very nice as well! They were short staffed, but he apologized each time he had to step out to assist. He came back with numbers within my budget and the deal was done!
I couldn't have asked for a better car sales experience, than the one I experienced at Daly City Mitsubishi! From the very first inquiry to the last signature, I felt very comfortable with everything and well respected. I felt as if they were happy to have my business!
Thank you, Walter, Rick and Ali for your time and excellent service!